Our Photography Business Terms

When booking with Steve Fisher Photography you are booking for photography services with my company brand VisuaChaos Studios and any such booking is accepted subject to the following Terms & Conditions:-

  1. Payment for print orders, albums, frames or other products is requested at the time of placing the order. Title or any inference of ownership of the photographic prints or albums, frames or other physical products does not pass to the purchaser until full cleared payment is received. Any and all prices quoted are valid for 14 days, after which the prices may vary. Prints are sold unmounted, mounts can be purchased in addition.
  2. Sizes quoted are approximate. I will provide a pleasing colour balance but cannot guarantee exact colour matching. Owing to anomalous reflectance caused by a combination of certain dyes and materials, especially man-made fibres it is sometimes impossible to record on film/digital media the exact colour of materials as seen by the human eye. Due to differing light temperatures between indoor light (yellowish/orange) and outdoor natural light (blueish), images may show differing hues. I will attempt to minimise this imbalance between the two environments, when possible, but cannot guarantee a complete tonal balance. Pictures in low light conditions such as sessions shot in the winter months, indoors or where lighting is restricted in some way ‘may’ affect the potential image overall appearance and quality.
  3. Pictures taken on private property such as a church, private land or registry office are subject to the terms and conditions of the landlord/officials of the premises and the use of artificial light such as flash or photography in general may not be permitted or in some way restricted or the position from which the pictures are taken may be restricted. It is acknowledged that such restrictions and permissions are outside of Steve Fisher Photography’s control.
  4. During your session I will automatically re-take any photograph where I can see someone has blinked or looked away but it is impossible to guarantee to see them all. The more people in the photograph the more difficult it is to see. I can’t ensure that “little-ones” will always smile if I ask them!
  5. Client Images are retained by the Company for 6 months and as described under my DPA/GDPR Privacy Policy – www.visualchaosstudios.co.uk/privacy/ . On-line proofs will be deleted after 50 days. CDs/USB are used for image transfer/transport only and not for data storage. We fully recommend that they are backed up immediately upon receipt several times. Backups and copying for storage is fully included in the creative license that accompanies the CD.
  6. The 1988 Copyright Act assigns the copyright to Steve Fisher Photography. It is contrary to the Act and strictly illegal to copy or to allow being copied, any photographs or digital images/files (this includes downloading from my website or those of my agents ). All digital image files remain the intellectual property of the photographer.
  7. The Company reserves the right to use a selection of Images from your session for its Portfolio and for display at the studio, in publicity and marketing material and in websites online, including my Facebook, Twitter and other social media spaces, for promotional, re-sale, competition entry and any other purpose without liability or compensation to the client or image subject. Such usage of the images is pursuant to my Privacy Policy Statement and in compliance with DPA and GDPR and your Consent. We will ask for this Consent at the point of booking. My Privacy Policy can be found here: www.stevefisherphotography.co.uk/privacy/.
  8. I will endeavour to take all the photographs I have agreed. However, it may not be possible due to circumstances beyond my control, for example if timings have altered or the weather changes and shots outdoors cannot be taken or the subjects become reluctant to have their pictures taken or due to technical failure of my equipment. Also, it is often the case that subjects ‘resist’ having their picture taken by maybe turning away. My photographers will use their best endeavours to obtain their cooperation, but will not push ‘reluctant subjects’ into having their picture taken. At all times I will do my very best to follow your wishes, however photographic coverage will be as the photographer’s professional expertise determines and no one photograph will be deemed more important than another. Special requests are not binding instruction although naturally every effort will be made to comply with all your requirements. I may not submit to you all the photographs I take at the session, the final selection of images submitted will be entirely at my discretion.
  9. It is Client’s responsibility to inform me if there are any subjects who you, or another person, does not wish to have Images/audio recorded/taken, in particular Images of children or if there are any children attending that require their identity/image to be withheld due to any court instruction/order or legal matter. If this then becomes evident after the Session, please let me know immediately. Wedding clients should inform their guests and attendees that a Photography and/or Videographer will be present and their images(s) will be recorded and should communicate with the Bride and Groom of their express wish to not be photographed, filmed or recorded.
  10. Images will be made available on-line on my website or that of myr agents for a period of time for viewing and proofing, I do not provide hard-copy proofs. You will be given a session number or ID to use to access your images.
  11. The responsibility of Steve Fisher Photography or its agents (including but not limited to photographers, processing laboratories, suppliers, web hosts, postal and delivery agents) to compensate the customer in the case of any negligence of breach of this contract is limited to the cost to the customer of the booked service at the time of booking, and only to the maximum balance already cleared and paid over to VisualChaos Studios.
  12. In exceptional circumstances such as ill-health or incapacity and without notice it may be necessary for the original photographer specified to be substituted by another equally competent photographer, or in extreme cases, for the session/booking to be cancelled/postponed. You will be kept informed as much is humanly possible.
  13. Retouching, digital manipulation and artistic finishing is available as an optional extra at such rates that are published by Steve Fisher Photography from time to time. Such retouching, digital manipulation or artistic finishes are not included by default with any session.
  14. Force Majeure or Act of God: The due performance of this contract is subject to alteration or cancellation by Steve Fisher Photography owing to any cause beyond my control. All efforts will be made to comply with alternate arrangements made.
  15. In the event of any dispute regarding these terms or any contract between me and you, both parties agree to consult the British Institute of Professional Photographersto try to obtain conciliation before taking any other action.

I don’t’ where suits or DJs or ties or formal clothing – ever… Smart casual is not a problem if required. My work uniform is comfortable black or low key clothing with shirts displaying my brand/logo.

  1. I limit my family session to a maximum of 2 Adults and 2 young children (3 at a push) due to the size of my studio. If you have more in your group then you must contact me to discuss before your session so that appropriate arrangements can be made to arrange the studio and accommodate you if at all possible. Please also contact me prior to the session if special consideration or arranges are required for someone with a disability or has a special need such as ramp access to the studio.
  2. It is your responsibility to control your children’s behaviour while at the studio. I will do all that I can to ensure a safe environment for my customers and staff, however, a working studio is not a play area or crèche for children, and they must be supervised at all times. Please do not allow your children to play with the albums, frames, props and equipment as they can present a costly bill for parents if damaged. I do not allow food and drink to be taken or consumed on my premises at all, please wait to you get back in your car to treat your children. Sugar, children and photography do not mix at all unsurprisingly, so please try to keep young children calm, quiet and still before your session, as active children who want to have fun running around cannot be photographed, and are better suited to video ?
  3. There is no smoking permitted at any time while at myr premises.
  4. Not that it has ever happened to date, but to be clear, I do not tolerate disrespect or offensive or aggressive tone or bad behaviour. Such customers will be asked to leave and their membership/registration/session terminated without refund. Seems a strange thing to have to say, but our industry isn’t immune to such people so I want to be clear about my zero tolerance. If there are people or children in your part that have behavioural problems, please inform me before coming so I am aware.
  5. If you need to cancel your photography session, please let me know as soon as possible. Session fees are not refundable (as studio time is booked out) but may be transferred at my discretion and availability to a new date.
  6. Images from a Portrait Session are kept on-line for 50 days, after which they are deleted. Please contact me prior to the 50 day expiry date if you wish the session to be available on-line for a further period after this time.
  7. Personal cameras and mobile phone cameras or the taking of pictures and/or video at any photography session on my premises is strictly forbidden. the session will stop and you will be asked to leave. no refunds will be given.

VisualChaos Studios reserves the right to cancel and/or reject a client portrait booking for whatever reason at any time. I will always provide you with suitable and appropriate notice should such a situation arise.

  1. From time to time I may offer discounts, or introduce promotions and incentive schemes for my customers and potential clients. Such promotions, discounts and incentives, are subject to change and cancellation at any time and without notice. They are often run for a specific time periods or group of customers or prospects, a subscription to my Newsletter on connecting with me on social media is important to be made aware of any promotions, discounts or incentive schemes. Such promotions and incentives may have further terms associated.
  2. Promotions, discounts and incentives are not applicable to historic/past purchases, not transferable for cash and may be subject to further individual terms and conditions, if in doubt, please contact me.

Intellectual Property License (the “License”)
This LICENSE is granted by VisualChaos Studios, of The Studio, Chart Cottage, Turners Hill Road, Crawley Down RH10 4HG (the “Licensor“) to you the customer/purchaser of the Digital Images, Downloaded, Memory Stick, or CD/DVD/Flash Drive (the “Licensee“).

Recitals

  1. The Licensor owns the copyright to the images described and identified in Appendix A (the “Images“) of this License, and at no time does the copyright pass to the Licensee.
  2. The Licensee desires to use such Images in a private and personal capacity only, and as determined and permitted in Appendix B of this License, and such use and continued use signifies the Licensee’s full acceptance of the Terms and Conditions contained in this License.

Terms and Conditions
For these reasons, Licensor and Licensee hereby agree as follows:

  1. The Images cannot be amended or altered in any way without the permission of the Licensor with the exception of general cropping in, colour tinting or conversion to black and white so that the Images may fit a frame, mount or print design. ANY changes to digital files will be made at the client’s sole risk and responsibility, VisualChaos Studios are not liable for any damage or quality reduction that may be caused by altering the files in any way. Prints should always be made using appropriate professional photographic printers such as Boots the Chemists who operate professional print calibration and standards.
  2. The Licensee is fully responsible for the use of appropriate digital workflow processes and correct digital workflow calibration  that are essential for correct digital file reproduction and printing. VisualChaos Studios is not responsible for the quality of printed digital files that have not been printed via VisualChaos Studios.
  3. The reduction of image size in pixels may be changed without permission being obtained. Digital images are define (unless amended in your purchased digital package/option) as 6″ x 4″ 72 pixels per inch (ppi) in jpeg format and profiled in Adobe1998 colour space for Low Resolutions (PC/Mac screens) and “6 x 4” 240 pixels per inch (ppi) in jpeg format in Adobe1998 colour space for High Resolution (printing). Images printed or reproduced in bigger or different formats/sizes/shapes are not permitted and will reproduce poorly – cropping into and ‘blowing’ up or ‘zooming’ into images are the same as changing the size, shape and pixel density and VisualChaos Studios are not liable or responsible for the printing or reproduction quality as a result.
  4. The Licensee agrees to indemnify and hold harmless the Licensor against any damages, losses, or expenses (including but not limited to legal fees or legal claims) in connection with any use of the Images by the Licensee, except for any claims based solely upon ownership rights in and to the Images, unless such claims are as a result of the Licensor being in breach of this License.
  5. The Licensee shall not have the right to sub-license or assign the rights granted to the Licensee under this License.
  6. The Licensor may terminate this agreement at any time if and only if the Licensee is in breach of this License, and without liability or refund of any money paid for the Images.
  7. Upon the termination of this License for whatever reason, the Licensee will ensure that the Image’s usage has stopped, the digital version of the Images have been deleted and destroyed and removed from the Licensee’s computers, servers, CDs and premises and person in every way.
  8. If any Image featuring a person or property is used in a manner that would lead a reasonable person to believe that the person or property personally uses or endorses a product or service, or if the depiction of the person or property is used in connection with a subject that would be illegal, unflattering, embarrassing or unduly controversial to a reasonable person, the Licensee must accompany each such use with a statement that indicates that the person and or property is being used for illustrative purposes only and does not speak or represent the Licensor in any way.
  9. The Licensor grants no rights and makes no warranties with regard to the use of names, trademarks, trade dress, registered, unregistered or copyrighted designs or works of art or architecture depicted in any Image, and the Licensee must satisfy itself that all the necessary rights or consents regarding any of the above, as may be required for reproduction, have been obtained.
  10. THE LICENSOR MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE LICENSOR SHALL NOT BE LIABLE TO THE LICENSEE OR ANY OTHER PERSON OR ENTITY FOR ANY GENERAL, PUNITIVE, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR LOST PROFITS OR ANY OTHER DAMAGES, COSTS OR LOSSES ARISING OUT OF THE LICENSEE’S USE OF THE IMAGES, OR OTHERWISE, EVEN IF THE LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, COSTS OR LOSSES.
  11. The Licensor reserves the right to revoke the License to use any Image(s) for good cause and elect to replace such Image with an alternative Image. Upon notice of any revocation of a License for any Image(s), Licensee shall immediately cease using such Image(s), shall take all reasonable steps to discontinue use of the replaced Image(s) in any place where they already exist.
  12. If one or more of the provisions contained in the License agreement is found to be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions shall not be affected. Such provisions shall be reformed only to the extent to make it enforceable. No action of the Licensor other than express written waiver, may be construed as a waiver of any provision of this License agreement.
  13. This Agreement will be governed in all respects by the laws of the United Kingdom.

APPENDIX A

  1. The images either singularly or as a collection or portfolio or following distribution to the Licensee then subsequently altered in any way (the “Images”) taken by Steve and/or Sarah Fisher of VisualChaos Studios (the “Licensor”) and contained in this Download or on this CD or DVD and numbered between (FB)20000-001 to (FB)29999-9999 or within this number range. Such Images may be made available to the Licensee by CD, DVD, flash drive or internet download or other digital medium. These Images are encoded with the Licensor’s copyright (c) VisualChaos Studios, changing the Images identification and metadata will be deemed as a breach of this License, and as such, this License will be automatically terminated with out refund of fees and charges paid.

APPENDIX B

  1. any physical print of any size up to 6″ on the longest side at 240 ppi unless otherwise agreed or to the size of any upgraded package purchased (such as 9″ on the longest side), but at NO times bigger than 12″ on the longest side at 300 ppi.
  2. personal visual media devices at the Licensee’s or Licensee’s immediate family’s or friends home, including but not limited to TV, DVD or CD Player or digital frame or email system;
  3. ONLY the Images named/numbered starting with the letters “FB” can be used/displayed on the internet, any personal or family website, or social networking site such as but not limited to Facebook.com, MySpace.com, Twitter.com as long as there is no commercial reason, intent or any financial gain or business promotion. At all times, the Licensee’s copyright “(c)VisualChaos.co.uk” must be clearly shown. n.b. this is to combat recent changes in copyright law such as “Orphan Images” and the increasing issue of copyright theft as a result of social networking sites.

RESTRICTIONS ON USE Except as provided herein, the Licensee may not:

  1. sub-license, sell, assign, convey or transfer any of its rights under this License;
  2. sell, retail, distribute, use commercially, or allow to be used commercially either personally or through others or agents;
  3. use for/in modelling portfolios, self publicity, editorial or promotional purposes, whether in print or digitally on the internet.
  4. communicate, suggest, represent or imply that the Licensee or any other party other than the Licensor has the Copyright to the Images or any part of the Images, whether the Images be presented in their original form or following any re-design, cropping, digital manipulation of any kind;
  5. incorporate the Images into a logo, trademark or service mark;
  6. distribute, post or upload the Image(s) on-line in a downloadable format or to any stock image library;
  7. use any Image in a pornographic, defamatory, libellous or otherwise illegal manner, whether directly or in context or juxtaposition with other images or materials;
  8. any local, national or inter-national TV, newspaper, magazine, noticeboard or billboard advertising campaign
  9. pass, transfer, copy or make available the Images to any other person other than the Licensee’s immediate family or close friends
  10. Use the Images without the Licensee’s copyright on any personal or family website, or social networking site such as but not limited to Facebook.com, MySpace.com. At all times, the Licensee’s copyright “(c)VisualChaos.co.uk” must be clearly shown. The Images numbered/named starting with the letter “FB” have been produced for this reason to ensure you comply with this clause.

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Mr S Fisher
Photographer & Intellectual Property Owner
Steve Fisher Photography